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IT Governance 

IT governance reflects the scope and purpose of the technology process. IT governance is critical to successfully managing the technology assets that are used to operate a business organizational unit. Governance provides a mechanism to allow technology assets to be researched, proposed, reviewed, endorsed, supported, implemented, and communicated. IT Governance could be broken down into four areas.

Sand Dunes
  • Organizational Reporting Structure – ensuring there are properly developed and assigned roles providing IT governance for the entire organization.

  • Process – Effectively managing all projects related to both network infrastructure and custom programming applications to ensure the following:

    • Each project should have a proper business purpose and goal;

    • Each project is provided a proper timeline for completion and ensuring that the timeline is met; and

    • Each project should have a budget, of both soft and hard costs, and this budget should be approved and accepted by the project owner and evaluated and managed by the stakeholders.

  • Policy – ensuring that there are properly and adequately prepared and written policies, which are shared with all responsible parties, not just the IT personnel.

  • Information Management – managing all software development including, but not limited to:

    • Proper business process review to ensure that the programming that is completed has measurable outcome and can optimize efficiencies or a department or program and is not an isolated solution or application;

    • The Software Development Life Cycle (SDLC)– ensuring that when software is created it is properly tested, implemented, and the end users are provided the proper training; and

    • Security around development projects ensuring that the applications are monitored against illicit hacking and to ensure that all privacy rules related to the data being collected are being effectively managed.